Privacy Policy

We may collect information you provide directly, including:

• Name, email address, phone number, and shipping or billing address
• Order history, preferences, and customer service correspondence
• Account credentials if you create an account
• Payment-related details processed by our payment partners (we do not store full card numbers)

We may also collect technical data such as device type, browser, IP address, and pages visited to improve performance and security.

• Process and fulfil orders, returns, and refunds
• Communicate about orders, support requests, and service updates
• Personalise browsing and product recommendations where enabled
• Send marketing messages only when you have opted in
• Detect fraud, secure our platforms, and meet legal obligations

We share personal data only when needed to operate our business, including with payment providers, delivery partners, IT and analytics vendors, and authorities when required by law. We do not sell your personal information.

We use cookies and similar technologies for essential site functions, remembering preferences, and understanding how our store is used. You can control cookies through your browser settings; disabling some cookies may affect site features.

We keep personal information only as long as needed for the purposes described above, including order records, dispute handling, and legal or accounting requirements, after which it is deleted or anonymised where practicable.

We apply administrative and technical safeguards appropriate to the sensitivity of the data. No method of transmission or storage is completely secure; please protect your account credentials.

Depending on applicable law, you may request access, correction, or deletion of personal data we hold, or opt out of marketing communications. Contact us using the details below to make a request.

Our services are not directed to children under 13. If you believe a child has provided personal information to AL LEBAS, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of our platforms after changes means you accept the updated policy.

Questions about privacy may be sent to support@allebas.com. We aim to respond within a reasonable time.